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Presents

Thursday, 29th August 2024

Hyderabad

From Cost Slayers To Value Drivers

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In today's digital environment, organizations are increasingly adopting various methods to digitize their business operations. This involves streamlining internal processes and enhancing the efficiency and speed of service delivery to customers. Shared services organizations (SSOs) play a crucial role in this digital transformation by providing essential technical and administrative support in areas such as finance, human resources, and IT. The dynamic nature of the market compels companies to continuously adapt and innovate, as competition emerges globally. This summit aims to highlight the importance of innovation in shared services, encouraging leaders to rethink their operating models and fully leverage digital capabilities.

The journey of shared services is marked by evolving dimensions and challenges. The shift towards Global Business Services (GBS) as a value driver necessitates a re- evaluation of talent and leadership roles within shared services. Additionally, the future landscape of shared services is being shaped by rapid advancements in automation and the need to adapt to a dynamic global business environment. Companies must navigate these changes while discovering innovative strategies to create and sustain value in an interconnected world. These challenges require organizations to stay ahead of trends and continuously innovate to maintain competitiveness.

To address these challenges, the summit will bring together exceptional veterans from various industries within the shared services space. These experts will share best practices, insights, and experiences, emphasizing the importance of creating Centers of Excellence (COEs) within shared services. From pilot phases to full performance, COEs can drive successful change management and business model innovations. By learning the mantras that unlock value and exploring the art of bridging gaps and breaking silos, organizations can achieve tangible business outcomes while fostering shared accountability across borders.

In this 14th Edition Shared Services Summit & Awards 2024, Attendees will gain a comprehensive understanding of why leaders need to prioritize innovation in shared services. They will explore evolving trends, including the shift towards Global Business Services and the impact of automation. The event will provide insights into successful change management strategies and the creation of Centers of Excellence. Also, you can learn how to bridge organizational gaps and break down silos to deliver measurable business results, all while embracing the principles of shared accountability and collaboration in a global context.

|| Featured Speakers ||

Dinesh Murugesan
Dinesh Murugesan

VP - GES HR

DSM - Firmenich
Rajagopalan Balaji
Rajagopalan Balaji

Vice President & Head – Shared Services Centre

Larsen & Toubro Limited
Prabjot Singh Badeshe
Prabjot Singh Badeshe

Vice President - Global COE Lead for HR Offshore Shared Services

HSBC
Ravi Pynda
Ravi Pynda

Head - Shared Services (GBS)

GMR Group
Anil M Kannat
Anil M Kannat

Director - GBS

Sicame GBS
Gaurav Garg
Gaurav Garg

Director, Global Payroll and Finance Shared Services

Franklin Templeton
Pradeep Kumar Mishra
Pradeep Kumar Mishra

Senior Director, Data Engineering, Supply Chain

Dell Technologies
Bharathwaj Ranganathan
Bharathwaj Ranganathan

APAC Head of Consulting - IFAO ( Intelligent Finance & Accounting Operations)

Capgemini
Vinay Puppala
Vinay Puppala

Director, Human Resources

Diebold Nixdorf
Harsh Vardhan
Harsh Vardhan

Global Head - Digital Innovation

Apollo Tyres
Rajib Basu
Rajib Basu

Global Head Record to Report and Bill to Cash services : GBS India

Bosch
RPrasad Ravi
Prasad Ravi

Head of Finance Shared Services

Carrier Technologies India Limited
Subba Gonella
Subba Gonella

Chief Human Resources Officer

Rakuten Symphony
Gokul kumar
                                        Shanmugasundaram
Gokul kumar Shanmugasundaram

Head - Process excellence and Strategy - Community Experience

Flipkart
Divya Kaushal Bhardwaj
Divya Kaushal Bhardwaj

Director and Head Global HR Shared Services

Dr. Reddy's Laboratories
Ajay Sharma
Ajay Sharma

Head Shared Services

Tech Mahindra
Swarup Chilumkuru
Swarup Chilumkuru

Senior Business Leader - Global HR Shared Services

Gallagher
Sapna Chaturvedi
Sapna Chaturvedi

Director, Customer Excellence, EMEA &APAC

Merck Life Science
Anil Kumar Madugula
Anil Kumar Madugula

Director, Technology Shared Services

XPO Logistics
Ram Gollapudi
Ram Gollapudi

Director - IT, Regional Head - Operations (SRE) & Global Head - Monitoring

S&P Global
Ram Gollapudi
Tanu Mukherjee

Senior Director - Enterprise Leader for Process Excellence & Six Sigma

Pepsico GBS
Ram Gollapudi
Saurabh Kumar

Sr. Director of Global Shared Services & India Operation

GE Appliances
Ram Gollapudi
Sudhir Nayar

India Lead Global Integrated Services

Viatris

|| Key Theme to be Addressed ||


Future & Trends of Shared Services

Creating Value through a Global Business Services Model

Managed Captives, Outsourcing or Combining the “Best- of-Both Worlds” – What's your Take?

Managing Security through Data-Centric Approach

Accelerating globalization of Shared Service under a unified governance

Creating COEs (Center of Excellence) at Shared services: Pilot to Performance

Change Management Business Model: Mantras to Unlock Value

How relevant are we as a country when it comes to Shared Services?

Bridging the gap and breaking the silos to deliver business outcomes

Role & Future of Finance Shared services in this upcoming decade of Automation.

Digital Transformation changing the way of doing Business

Shared Accountability across the border. Does it really work?

Connecting AI and humans for a better tomorrow

Talent and Evolving Leadership Role in Shared Services

|| Awards Category ||

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Best Innovation Adoption Award
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Best Automation Adoption Award
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Process Excellence
Award
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Smart Change Management Award
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Shared Services Leader of the Year Award
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Best Shared Services Team of the Year Award
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Best HR Shared Services Leader
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Best Finance Shared Services Leader

Important Dates and Deadlines

Nominations for all categories are open from July 1st , 2024
The last day to submit the Nomination is August 20th , 2024, at 5:00 PM IST.
Winners will be announced, on August 26th , 2024 via email so relevant teams can be invited.
Shared Services Leadership Awards will be distributed at 14th Edition Shared Services Summit & Awards 2024 on August 29th , 2024, at Le Meridien, Hyderabad

Pricing

|| Testimonials ||

Conference was very well organized, lot of opportunities for networking, excellent partners with relevant solutions

Sushan Sawant

Bureau Veritas - SSC

It was very good space for networking with industry experts and SSC Counterparts

Vidya Shankar

Saint Gobain India Pvt. Ltd.

Massive spread of content with experienced thought leaders & practitioners

Anand Sivashankar

CRISIL

By this conference, will be able to understand the current technology in case of shared service

Arvind Tiwari

Thermax Ltd.

Good insight, Practical approach

Manish

TML Business Services Ltd.

Overall Very Productive Day, Saw a Few tech savy ideas, Me bright people with interesting ideas & knowledge.

Vivek Kothavade

Ultratech

Length of the sessions was perfect. Good work on the content curation as well.

Vijay Jayaram

Grand Thornton

Well Organized Meet

Rajkumar ks

FIS Bangalore

Good arrangements, Content is good and useful for the Attendees

Viveka Nandan

Capgemini

More in-depth sessions best practices sharing, well organized, Congratulations!

Maya Nair

Corteva

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