Swissôtel Chicago, Chicago, IL
September 28 - October 1, 2009
The Shared Services & Outsourcing Network (SSON) is the largest and most established global community of shared services and outsourcing professionals. SSON has as an active member base of over 10,000 global shared services practitioners, providers and advisors with a presence in over 95 countries.
Learn about SSON Premium Memberships by visiting www.ssonetwork.com.
"This is my 6th Shared Service week conference and was one of the best! I want to both commend and congratulate you on developing and managing an excellent conference."- Jim Rundgren, Northrop Grumman Enterprise Shared Services
The Shared Services & Outsourcing Network (SSON) is the largest and most established community of shared services and outsourcing professionals.
SSON provides the roof under which key industry experts and organizations share their experience, knowledge and tools, and your practitioner peers connect with other all over the world, face to face and online.
SSON focuses on developing its members through providing training, tools, and networking opportunities. Our staff works from international offices in New York, London, Singapore, Sydney, Johannesburg, Berlin and Dubai to research current trends and developments in shared services… read more
SSON Premium Members receive exclusive benefits and discounts to SSON events. All attendees to SSON events receive a complimentary 12 month membership. For more information about membership packages, please contact enquire@ssonetwork.com
Horses for Sources provides the global services industry with rapid and insightful commentary, analysis and debate of enterprise outsourcing dynamics - integrating personable social networking with market research and advisory services.
Horses for Sources has teamed up with SSON to provide unique analyst insight and C-suite Forums for Senior Operations Executives.
* Limited to Premium SSON members only
Not yet a Premium SSON member? Find out more about becoming a Premium Member today
Find out more about SSON and Horses for Sources Research
Research & Insight: With THE largest community of practitioners, providers and advisors, SSON is able to dive deep into industry trends, map performance through benchmark studies and develop bespoke assignments for more unique situations.
Events & Awards: With over 35 events globally each year, SSON enables you to network face-to-face with senior level, decision makers at the forefront of industry movements. The SSON Excellence Awards form the industry benchmark in terms of best practice and business excellence plus offer you the opportunity to gain recognition for excellence and initiative.
Professional Development: Stand out from the competition with the SSON managed certification® - Shared Services Outsourcing Professional (SSOP). Taking the form of an online learning program, SSON’s managed certification® covers 10-12 functionally specific core competencies, with 5-6 modules each. These modules will cover the core skills our advisory board and members have deemed critical to achieving best practice standards for that competency. SSON also run a dedicated job board which attracts thousands of global visitors each month.
Access to a library of services delivery and sourcing information: Discover a wealth of knowledge with SSON’s library of high level interviews, articles, roundtables, case studies, and presentations, whitepapers, webinars, podcasts and videos – all developed in association with some of the biggest names in the space
Visit the SSON website today >>>
“Our team has been impressed with the professionalism in the way the SSON service was delivered and all our expectations were exceeded. The webinar we delivered in association with SSON was slick and very well organized delivering more leads than we expected and we didn’t even have to leave the office! Intercomp Global Services is very much looking forward to become a long term partner with SSON”Sheri Sullivan, CEO, Intercomp Global Services
“I truly appreciate the dedication & hard work of SSON team by the way of various initiatives & inventions around shared services. Keep up the great work. Best wishes to the entire INHOUSE TEAM”.Deepak Mendiratta , HR Shared Services , Aricent
“In a world that is rapidly changing, where everyday globally people are learning new and better ways of delivering processes and technology being part of the SSON online network is of tremendous value to share and learn from each other. More importantly being part of thought leadership forums, G8, interviews etc allows companies like Genpact who participate to lead the industry forward. We value the opportunity to share our vision and journey and learn from those of others and the SSON and we should all explore newer ways of leveraging this for the common good of the industry and the practice.”'Tiger' Tyagarajan , Chief Operating Officer (CEO) , Genpact
SSON is proud to announce the 13th installment of its successful Shared Services & Outsourcing Summit™ series! This fall, join other professionals involved with shared services and outsourcing, at every stage of adoption, for this customizable program packed with key takeaways applicable to your organization.
View our previous event agendas below, or read more on what’s new this year!
» View more about this year’s program
SSON will be running a series of CFO profiles on our website, featuring interviews with CFOs who have bought into and are driving their shared services and BPO efforts with a true vision for the value that can be added. Each CFO will have the opportunity to highlight key successes they've achieved with their Shared Services Organization, as well as practical takeaways for driving innovation and value their sourcing strategy. Please let us know if you would like to suggest your CFO for one of the profiles. If chosen, they will receive:
1. Press coverage on the Shared Services & Outsourcing Network website and magazine
2. A spotlight profile on their organization
3. A speaking opportunity for the 2009 Shared Services Summit and/or the 2010 Shared Services Week
4. 2 complimentary passes (for them and a colleague) to attend either the 2009 Shared Services Summit or the 2010 Shared Services Week.
If you would like to make a nomination, please send Naomi Secor at naomi.Secor@iqpc.com
13th Annual Shared Services Week March 22 - 26, 2009 • Omni Orlando Resort at Champions Gate, Orlando, FL
One of the highlights of the 13th Annual Shared Services Week was an expert speaker faculty, including 4 Chief Economists, who presented on the economics of Shared Services:
12th Annual Shared Services Summit September 21-25, 2008 • Caesar's Palace, Las Vegas, NV
Critical themes and topics to be addressed at this event included:
12th Annual Shared Services Week 2008March 30 - April 3, 2008 • Omni Orlando Resort at Champions Gate, Orlando, FL
In 2008 we saw the introduction of the Blue Sky Innovation Room for senior executives inmature shared services units and the Talent Management track that addressed the rising issues around shared services employee recruiting and retention, as well as succession management.
We heard from senior executives such as Ram Charam author of "e;Leaders at all Levels, Fillippo Passerini the CIO of Procter & Gamble, John Bauer the VP Shared Services, Global Business Service, Inc. Warner Brothers Entertainment Group and Susan D. Conway, Senior Strategist, Microsoft and author ‘Think Factory – Managing Today's Most Precious Resource, People!
The event may be over, but you can join us in March 2010 for the Shared Services & Outsourcing Week!
Featured Podcast of the Month:
Measuring Customer Satisfaction, Meeting Expectations and Continuing to Deliver Value to Your Organization
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