About Shared Services Week 2009

ABOUT THE SHARED SERVICES & OUTSOURCING NETWORK

The Shared Services & Outsourcing Network (SSON) is the largest and most established global community of shared services and outsourcing professionals. SSON has as an active member base of over 10,000 global shared services practitioners, providers and advisors with a presence in over 95 countries.

Learn about SSON Premium Memberships by visiting www.ssonetwork.com


"This is my 6th Shared Service week conference and was one of the best! I want to both commend and congratulate you on developing and managing an excellent conference."
- Jim Rundgren, Northrop Grumman Enterprise Shared Services

SSON is proud to announce the 13th installment of its successful Shared Services & Outsourcing Summit™ series! This fall, join other professionals involved with shared services and outsourcing, at every stage of adoption, for this customizable program packed with key takeaways applicable to your organization.

View our previous event agendas below, or read more on what’s new this year!

What’s New for this Year’s Program?

  • 40+ Brand New Speakers
  • Tailored tracks: Planning & Launching, Finance Transformation, Mature BPO, HR Transformation, Executive Agenda for Mature SSOs
  • The Excellence Corner: Onstage Interviews with Xerox and Wal-Mart
  • Team CFO: A Trio’s Vision of Success in Shared Services
  • 2 Exciting Site Tours: Hosted by Caterpillar & Andrew Corporation

» View more about this year’s program

SSON will be running a series of CFO profiles on our website, featuring interviews with CFOs who have bought into and are driving their shared services and BPO efforts with a true vision for the value that can be added. Each CFO will have the opportunity to highlight key successes they've achieved with their Shared Services Organization, as well as practical takeaways for driving innovation and value their sourcing strategy. Please let us know if you would like to suggest your CFO for one of the profiles. If chosen, they will receive:

1. Press coverage on the Shared Services & Outsourcing Network website and magazine
2. A spotlight profile on their organization
3. A speaking opportunity for the 2009 Shared Services Summit and/or the 2010 Shared Services Week
4. 2 complimentary passes (for them and a colleague) to attend either the 2009 Shared Services Summit or the 2010 Shared Services Week.

If you would like to make a nomination, please send Naomi Secor at naomi.Secor@iqpc.com

13th Annual Shared Services Week

March 22 - 26, 2009 • Omni Orlando Resort at Champions Gate, Orlando, FL

One of the highlights of the 13th Annual Shared Services Week was an expert speaker faculty, including 4 Chief Economists, who presented on the economics of Shared Services:

  • Gregory Miller, Chief Economist, Sun Trust Banks
  • Brian Fabbri, Chief U.S. Economist for North America, BNP Paribas
  • David Wyss, Chief Economist, Standard & Poor's
  • W. Michael Cox, Chief Economist, Federal Reserve Bank of Dallas

12th Annual Shared Services Summit

September 21-25, 2008 • Caesar's Palace, Las Vegas, NV

Critical themes and topics to be addressed at this event included:

  • Becoming a business critical service provider to your business units by creating a "service of choice" product
  • Effectively measuring quality delivery of your service to calculate value delivery back to your organization
  • Develop an SSO talent team of SS professionals who strive to determine how they can increase the quality of service to the business units
  • Develop, implement and manage effective pricing strategies for your services
  • Identify your different stakeholders and develop your communication strategy for each stakeholder

12th Annual Shared Services Week 2008

March 30 - April 3, 2008 • Omni Orlando Resort at Champions Gate, Orlando, FL

In 2008 we saw the introduction of the Blue Sky Innovation Room for senior executives inmature shared services units and the Talent Management track that addressed the rising issues around shared services employee recruiting and retention, as well as succession management.

We heard from senior executives such as Ram Charam author of "e;Leaders at all Levels, Fillippo Passerini the CIO of Procter & Gamble, John Bauer the VP Shared Services, Global Business Service, Inc. Warner Brothers Entertainment Group and Susan D. Conway, Senior Strategist, Microsoft and author ‘Think Factory – Managing Today's Most Precious Resource, People!




SSON provides research, training, and networking for over 4,500 shared services executive members from over 50 countries around the world. Whether you need resources to write a report, facts to benchmark performance against or simply want to meet some of your peers at the same stage of development we can support. Sign up today, pay only $149.99 USD and receive benefits that will help you to take your implementation to the next level. Website: www.ssonetwork.com l Email: info@ssonetwork.com l Phone: +44 (0)20 7368 9300